Mattress Warehouse of Laurel - Baltimore Avenue in Laurel, MD Closed now

Reviews about Mattress Warehouse of Laurel - Baltimore Avenue

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  April 20, 2019, by erica hepworth
  We recently bought a king size bed frame and needed to buy a new mattress. We considered buying one online but decided it would be best to visit an actual store to try the mattresses out. We were greeted right away by Orville at the Laurel Towne Centre location. He recommended that we do a test to determine the best mattress for our needs. He walked us through the process (you answer questions, lay on a mattress that is connected to a computer, change positions, it records the pressure points/posture etc. and gives you a list of best matches). After completing the test, Orville was incredibly patient and informative as we tried out every single mattress on the recommendation list - we were there for a few hours. Before deciding on the mattress, we left to get some lunch and told him we’d be back. During lunch I started researching the mattress and found it somewhere else at a lower price. When we returned, I shared the other price with Orville and he called his district manager - a few minutes later he said he obtained permission to sell it to us for the lower price! He arranged delivery/installation for the very next day and that went smooth as well. This was a great experience, Orville was very kind and personable - we really enjoyed working with him and we love our new mattress!
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  March 02, 2019, by John D
  I have been buying mattresses for over 50 years. This purchase was the best experience that I have ever had. Lee at the Laurel MD location was no only very professional but extremely friendly. Not at all pushy. Hopefully I will not have to buy another mattress but if I do I would definitely go back to Lee. The delivery and set up was exactly as they described. The men who delivered the mattress were fast and efficient .Overall a great experience.